It only takes a few seconds to fill out the Sign Up form and begin using Raven Cloud here. You will receive a confirmation link via email. That's it - you're on your way to going paperless!
You can add as many users as needed to your Raven Cloud account. Make sure to set the proper permissions when adding users if you want to restrict user access and capabilities.
No. Raven Cloud is a universal document management system that will support uploading of your documents directly into Raven Cloud, making them instantly searchable. The Raven Scanner is integrated with Raven Cloud to allow for seamless scanning into your Raven Cloud account.
Raven Cloud provides unlimited storage - no strings attached.
YES! Every document added to Raven Cloud becomes fully searchable (typed and handwritten text) via AI-powered optical character recognition (OCR).
YES! Raven Cloud provides advanced editing features such as removing pages, rotating pages, cropping pages, combining documents, annotating, and more. All editing features are included in your Raven Cloud plan.
Raven Cloud allows you to set up role-based permissions for your users, adding extra security to your account. The following user roles are available.
Yes, you do have to sign up for a free Raven Cloud™ account in order to use the Raven Scanner™. Signing up for a Raven Cloud™ account enables you to have full access to all of our features, such as scanning to 3rd party destinations like Google Drive, Dropbox, Evernote and box.
Raven Cloud currently supports PDF, JPEG and TIFF document types.
Templates are designed to help structure data for your common document types. For example, a template for invoices could include data fields for the client, address, phone, amount. A template for business cards could include company, contact name, phone, email, fax, address, etc.
Once a template is created, you can assign documents to template types to take advantage of structured data capture, making it easier to export and search for documents.
No, simply log in with your Raven account credentials on the scanner. If you choose to scan to other services such as Google Drive, Dropbox or Evernote, you will sign into those applications separately during setup.
Yes, Raven™ scanners require an internet connection via a WiFi network or via ethernet connection in order to Sign up or Sign In to your Raven account. No USB connection is required to scan to your favorite cloud destinations such as Raven Cloud™, Google Drive, Dropbox and Evernote. If you require a direct connection and want to scan through your Windows PC or Mac, the Raven Scanner™ Pro has a USB port - simply download the drivers below.
No, Raven Cloud™ is a free service included with any of our scanners, however you will be required to sign up for a free Raven™ account.
Yes! The Raven Scanner automatically detects and corrects skewed pages during scanning.
Yes! The Raven Scanner automatically detects blank pages when scanning. Within the scanner settings you can choose whether to keep the blank pages in your document, or to automatically remove them.
Raven™ Scanners have the ability to scan directly to your favorite cloud destinations including Raven Cloud™, Google Drive, Dropbox, Evernote, email or fax using a Wifi or Ethernet internet connection. Raven™ Scanners do not require a USB connection to a Windows PC/Mac in order to scan to these destinations.
If you require a direct connection and scanning through your Windows PC/Mac, the Raven Scanner™ Pro has a USB port - simply download the drivers below and connect to your computer via USB.
Yes, the Raven Scanner™ Pro has TWAIN drivers which are available for download for Mac and PC. When using the TWAIN driver installation and a USB connection, the Raven Scanner™ Pro will work with third party applications scanning such as Adobe Acrobat. TWAIN driver installation is not necessary for scanning to email, fax or cloud services such as Raven Cloud™, Google Drive, Dropbox or Evernote.
All Raven Scanners™ are designed with the latest scanner technology and innovative software to provide the highest performance and reliability. All Raven Scanners™ include a One Year Limited Warranty for defects in materials and workmanship. You can view full warranty details here
The Raven Scanner supports Raven Cloud™, Google Drive, Dropbox, Box, and Evernote. You can also email and fax using the scanner.
Yes! You can return the Original Raven Scanner™ to upgrade to the Plus or Pro model and only make a payment on the remaining balance. To complete an exchange call our customer support at 1-800-713-9009.
Yes, only an admin can assign admin rights to a user.
No, an admin must delete a user.
You can update your email address by going to the Profile tab under your account. Updating your email address will also update your username.
You must reset your password. In order to reset your password click "Log In" followed by "Forgot My Password". Please follow the instructions on the screen.
If you ordered through Amazon, check the status of your order in your Amazon account, or by calling us at 1-800-713-9009.
If you ordered direct from Raven, you can check the status of your order by clicking on the "View Your Order" link in your order confirmation email, or by calling us at 1-800-713-9009.
Yes, you can return your Raven Scanner™ within 30 days of purchase in the original box along with your original purchase receipt.