Frequently Asked Questions

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RAVEN CLOUD™

Every Raven account starts with a 90-day free trial with all Pro features. Start by filling out the Sign Up form here. You will receive a confirmation link via email, and can sign in for the first time by clicking on the link. After the 90-day period is over, you can choose a plan that best fits your needs.
The Baby Raven™ plan allows for 1 user per cloud account while the Mama Raven™ plan allows unlimited users per account.
Yes, you will have to sign up for a Raven Cloud™ account in order to save your files in Raven Cloud and use all the features offered. After the 90-day trial period is over, your account will revert to a free account and you can continue to use the scanner; however, you will lose access to Raven Cloud™. All saved files will be inaccessible and new scans will not be saved into Raven Cloud™ unless a paid plan is selected.
If you wish to cancel your current subscription, please call 1-800-713-9009.
From the Billing tab, simply check “Auto-renew Annual Subscription” to turn on yearly renewal and continue digitizing without interruption.
Our technical team is available 8 am - 7 pm Central via phone at 1-800-713-9009. You can also send a message here, or by filling out the form on the Help tab in your Raven Cloud™ account.
No. Raven Cloud is a universal document management system that will support uploading of your documents directly into Raven Cloud, making them instantly searchable. The Raven Scanner is integrated with Raven Cloud to allow for seamless scanning into your Raven Cloud account.
avision-scanner

RAVEN SCANNER™

Turn paper documents into searchable digital documents, allowing you to go paperless!

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RAVEN CLOUD™

Securely store, manage, retrieve and share your digital documents in Raven Cloud™.

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