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This entire website, copy, images, logos,
indicia, text, content, and unique method of
showcasing products is copyright Raven.com,
Inc. All trademarks appearing herein are
acknowledged. Permission to use documents
delivered from this World Wide Web site
and/or server and related graphics is
restricted. The name of Raven.com, Inc. or
any of the above trademarks or logos may not
be used in advertising or publicity
pertaining to distribution of this
information without specific, written prior
permission. The information contained in
this website is subject to change without
notice.
By visiting the Raven.com website or any
other websites operated by Raven.com or its
affiliates, you agree to accept the
practices described in this Privacy Notice.
If you do not agree to the terms of this
Privacy Notice, please do not use the Site.
RAVEN is very sensitive to the privacy
concerns of our clients and the public at
large. This statement discloses the privacy
practices for Raven Inc. ("RAVEN"). This
Raven Online Privacy Statement applies to
data collected by Raven through the majority
of its website, as well as its offline
support services.
Raven Computer Inc.
19710 Ventura Blvd., Ste 108
Woodland Hills, CA 91364
U.S.A.
Collection of Your Personal Information
On our website, or during other interaction
with Raven, we may ask you to provide
personal information, such as your e-mail
address, name, home or work address or
telephone number.
We may collect information about your visit,
including the pages you view, the links you
click and other actions taken in connection
with Raven's website and services. We also
collect certain standard information that
your browser sends to every website you
visit, such as your IP address, browser type
and language, access times and referring
website addresses.
Our sites are not intentionally designed for
or directed at children under the age of 13
years. It is our policy never to knowingly
collect or maintain information about anyone
under the age of 13.
Use of Your Personal Information
Raven collects and uses your personal
information to deliver the services or carry
out the transactions you have requested.
Raven may also use information you provide
to more effectively operate and improve its
website. These uses may include providing
you with more effective customer service,
making the website or services easier to
access; performing research and analysis
aimed at improving our products, services
and technologies; and displaying content
that is customized to your interests and
preferences.
We also use your personal information to
communicate with you. We may send certain
mandatory service communications such as
welcome letters, billing reminders,
information on technical service issues, and
security announcements. We may also
occasionally send you product surveys or
promotional mailings to inform you of other
products or services available from Raven
and its affiliates.
Personal information collected on Raven
sites and services may be stored and
processed in the United States or any other
country in which Raven or its subsidiaries
or agents maintain facilities, and by using
a Raven site or service, you consent to any
such transfer of information outside of your
country.
Sharing of Your Personal Information
Except as described in this statement, we
will not disclose your personal information
outside of Raven and its controlled
subsidiaries and agents without your
consent.
We occasionally hire other companies to
provide limited services on our behalf, such
as handling the processing and delivery of
mailings, providing customer support,
hosting websites, processing transactions,
or performing statistical analysis of our
services. Those companies will be permitted
to obtain only the personal information they
need to deliver the service. They are
required to maintain the confidentiality of
the information and are prohibited from
using it for any other purpose.
We may access and/or disclose your personal
information if we believe such action is
necessary to: (a) comply with the law or
legal process served on Raven; (b) protect
and defend the rights or property of Raven
(including the enforcement of our
agreements); or (c) act in urgent
circumstances to protect the personal safety
of users of Raven services or members of the
public.
Accessing Your Personal Information
If you wish to change or view the
information kept by Raven about you or your
organization, please contact us at the above
mailing address or e-mail address.
Communication Preferences
If you do not want Raven to contact you or
your company for marketing purposes by
e-mail, postal mail, fax and/or phone, you
may opt out by contacting our customer
service representatives via e-mail, or by
writing to us at the above addresses.
Security of Your Personal Information
Raven is committed to protecting the
security of your personal information. We
use a variety of security technologies and
procedures to help protect your personal
information from unauthorized access, use,
or disclosure. For example, we store the
personal information you provide on computer
systems with limited access, which are
located in controlled facilities. Our
personnel who have access to the data have
been trained to maintain the confidentiality
of such information. When we transmit highly
confidential information over the Internet,
we protect it through the use of encryption.
Changes to This Privacy Statement
We will occasionally update this privacy
statement to reflect changes in our services
and customer feedback. When we post changes
to this Statement, we will revise the "last
updated" date at the top of this statement.
We encourage you to periodically review this
statement to be informed of how Raven is
protecting your information. |
